Returns and Exchanges
All items purchased from the online shop of ALDO Cyprus can be exchanged or returned within 30 days, in the original packaging, without use and with the purchase receipt. The exchanges and returns of orders can be made at our stores or through the mailing to our distribution center (see "Return by courier").
Return by courier
To return by courier an article purchased from the ALDO Cyprus online store, please contact us by email to firstname.lastname@example.org, with information on the order number and article to be returned, in order to receive instructions. The customers assume shipping costs in the case of returning the items via courier.
Once the returned order has been received and the exchange / return conditions confirmed, ALDO will reimburse the amount corresponding to the returned item, in the same modality in which you made your purchase. If the returned items do not meet the exchange / return requirements, ALDO reserves the right not to accept the exchange / return and refuse reimbursement, and the articles are available for withdrawal at our distribution center.